Salesforce Consulting

Salesforce Consulting

For Australian Businesses

SOL Business Solutions provides expert Salesforce consulting for Australian businesses. Whether you need strategic advice, a second opinion, or help solving a specific challenge - our senior consultants are available from $150 per hour.

When Do You Need a Salesforce Consultant?

Not every Salesforce challenge needs an implementation project. Sometimes you need an experienced partner to help you think through a problem, evaluate your options, or make sense of what you already have.

Common challenges include:

  • Low adoptionYour team has Salesforce but isn't using it.
  • Platform selectionYou're not sure which Salesforce products you need.
  • CRM roadmapYou need a plan for the next 12 months.
  • Second opinionAnother partner recommended something. You want validation.
  • Vendor comparisonYou're weighing Salesforce against other platforms.
  • RescueA previous implementation didn't land. You need it fixed.
Most of our consulting clients come to us after spending months trying to solve a Salesforce problem internally. A few hours with someone who has seen the same problem 50 times usually gets you further than another quarter of internal workshops.

What Does a Salesforce Consulting Engagement Look Like?

Every consulting engagement starts with listening. We spend time understanding your business, your team, and what you're actually trying to achieve - not just what Salesforce features you want turned on.

A typical engagement might include:

- Discovery workshop - 2-4 hours with your key stakeholders to map current state and pain points
- Platform review - an assessment of your existing Salesforce org
- Recommendations document - a clear, plain-language report with prioritised next steps
- Ongoing advisory - regular check-ins to guide your team through execution

We don't sell hours for the sake of it. If a one-hour call can solve your problem, that's what we'll recommend.

How Much Does Salesforce Consulting Cost?

Our consulting rates start from $150 per hour. Most advisory engagements run between 4-20 hours depending on complexity.

For businesses that need regular access to a senior consultant, we offer monthly retainer packages starting from $1,300/month. This gives you a named consultant who knows your org, your team, and your roadmap - available when you need them without the overhead of hiring full-time.

Initial discovery calls are always free. We'll tell you honestly whether you need consulting, an implementation, or something else entirely.

Consulting Engagement Options

One-off AdvisoryStrategy WorkshopMonthly Retainer
PriceFrom $150/hrFrom $1,500From $1,300/mo
Duration1-4 hoursHalf or full dayOngoing
Best forSpecific questionsRoadmap planningRegular guidance
DeliverableVerbal adviceWritten recommendationsNamed consultant access
Discovery callFreeFreeFree

How Is Consulting Different From Implementation?

Consulting is about advice and guidance. Implementation is about building and configuring.

Consulting - you need help deciding what to do, evaluating options, planning a roadmap, or solving a specific strategic challenge. The output is clarity, a plan, or a recommendation.

Implementation - you already know what you want built. You need someone to configure Salesforce, migrate data, integrate systems, and train your team. The output is a working system.

Many clients start with consulting and move to implementation once the plan is clear. Others only need consulting - a few hours of expert guidance to unblock their internal team.

Related: Learn about our Salesforce implementation services for full CRM deployments, or start with a $2,000 Health Check to audit your existing org. See our pricing page for all engagement options.

Frequently Asked Questions

What does a Salesforce consultant do?

A Salesforce consultant provides strategic advice, platform guidance, and expert recommendations. They help you evaluate options, plan your CRM roadmap, solve specific challenges, and make better decisions about your Salesforce investment.

How much does Salesforce consulting cost in Australia?

SOL Business Solutions consulting rates start from $150 per hour. Monthly retainer packages start from $1,300/month for regular advisory access.

Why hire a certified Salesforce consultant?

Certified consultants have deep platform knowledge and can help you avoid costly mistakes. A few hours of expert advice often saves weeks of trial and error and thousands in unnecessary spend.

How do I choose the right Salesforce consulting partner?

Look for AppExchange listings, verified certifications, Australian-based support, relevant industry experience, and transparent pricing.

What Salesforce products does SOL support?

SOL supports Sales Cloud, Service Cloud, Marketing Cloud Account Engagement (MCAE), and Salesforce Maps.

How long does a consulting engagement take?

One-off advisory sessions are typically 1-4 hours. Strategy workshops run for a half or full day. Monthly retainers are ongoing with a 6-month minimum commitment.

SOL

Need expert Salesforce advice?

Free 30-minute discovery call. Tell us what you're trying to solve.